How to use the Podium Technology - Standard Classrooms

The Audio Visual (AV) system in the standard Arcadia University classroom is designed to be very easy to use. The system is controlled by a small touch panel that sits on top of the classroom podium. The touch panel is referred to as an Extron. When you first come into a classroom, the Extron screen may be dark. It should wake automatically as you approach, but if it doesn't you can touch the screen once to wake it up. 

To turn on the Extron, simply press the "Turn On" button located at the bottom left of the screen.

Then, confirm that you want to turn the system on by selecting "Power On".

After powering on the Extron, you will be given two options to select a display source. The options for selection are "PC" or "HDMI". The PC source is the Podium Computer that is attached to the podium. The HDMI source refers to your laptop. 

***Please Note*** You must connect your laptop via the provided HDMI/USB-C cable to your laptop for proper display connection.

Once you've selected your display source, the appropriate selection will be displayed through the projector - which means you are ready to teach!

After a successful class, make sure to turn off the Extron. Select the "Turn Off" button at the bottom left of the panel. Then, select "Power Down".

Troubleshooting

Technology may not always be reliable. If the system does not work as intended, please submit a ticket to the Help Desk - helpdesk@arcadia.edu. Here are some common issues that have been reported & their appropriate troubleshooting steps. ***Please Note*** The images reflect a Windows 11 PC.

For any issues related to Zoom, please refer to troubleshooting section of "How to use Zoom on Classroom Podiums" knowledge base article here.

For any issues related to logging in to the Podium PC, please refer to the "How to log in to a Podium PC" knowledge base article here.

• "I can't hear any audio?"

  • If you cannot hear any audio coming from the AV system, please try these troubleshooting steps. Check the Extron panel, on the left side - make sure that audio isn't muted. You can also raise & lower the volume with the up and down arrows.

    

  • If it's not muted, check your system's audio output settings. The audio output settings may have not synced with the Extron after powering on. Click on the audio symbol located at the bottom right of your screen - then, next to the volume slider, click on "Select a sound output". That should bring up a similar screen to below. Make sure you're output is set to "ExtronScalerD" as pictured below. If needed, you can also adjust the volume with the previously mentioned volume slider.

• "The Projector isn't working?"

  • If the projector doesn't seem to be working, try these troubleshooting steps. Make sure you have successfully turned on the AV system via the Extron. Then, ensure you've selected the correct display source. The "PC" source refers to the PC that is attached to the podium itself. The "HDMI" source refers to your laptop after connecting it the provided HDMI/USB-C cable. Make sure the cable is attached properly to your laptop.

• Once you've confirmed that the Extron is powered on & you've selected the correct display source, select the "Display Control" button on the bottom right of the Extron panel. Make sure the projector is set to "On" & not set to "Off". This can also be used if you'd like to temporarily mute/disable to display source during class.

• If you're still experiencing an issue with the projector, please escalate this issue to the Help Desk. Please feel free to submit a ticket via helpdesk@arcadia.edu. Or, refer to the classroom emergency index card if its an urgent issue.

Classroom Emergencies

For any immediate unfortunate technology errors, please refer to the posted index card on the podium. Here's an example of the index card: