Faculty and Staff Information

Network & Remote Access

• Manually Configuring SSO VPN and Connecting to the VPN
• Campus Wi-Fi, Ethernet, and Troubleshooting
• How to Map a Drive on a PC

Canvas

• Canvas MFA for Guest Accounts
• Canvas LTI Approval Process FAQ
• Change course Start/End dates in Canvas
• Inviting a user to a course in Canvas
• Cross-List (combine/merge) Courses in Canvas
• Copy Canvas Course / Import Course Content in Canvas

Classroom & Event Spaces

• How to Log into the Podium and Lab Computers
• Classrooms Extended/Duplicate Displays
• Event Spaces
• How to Request AV Assistance or Equipment
• How to Turn on the Podium Technology - Standard Classrooms

Google and Gmail

• How to Transfer FormPublisher Ownership
• How to Send an Encrypted Email using TLS and Confidential Mode
• Share Google Drive Files with People Outside Arcadia
• Fix: "Your organization requires you to have a password on your device."
• How to Give Access and Manage a Delegated Email Account in Gmail
• Google Groups at Arcadia University

Onboarding & Accounts

• New Arcadia Faculty Orientation Information
• How to Set Up Your PIN and Log In Using Your PIN
• Welcome to Arcadia - New Employee Information
• Student Worker Account Creation and Update
• Account Creation/Requesting Hardware and Access to Systems

Policies & Equipment

• Adjunct Faculty Work Spaces
• Personal Device Policy
• Arcadia University Five Year Faculty and Staff Computer Replacement Plan

Online Course Development and Learning

• A Quick Guide to Converting a Face-To-Face Course to an Online Course
• Creating Recordings for Online courses
• New Online Course Development Process

Self Service

• How to View Class-Level Information for Your Department
• How to Manage Advisees with “My Department”
• FAQ - Advisee Lists in Self-Service
• How to Find Your Classroom Location
• How to Troubleshoot Self Service Login Issues
• Approving/Denying Advisee Schedule

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Vendor Risk & Purchasing

• SAMPLE Completed Vendor Risk Assessment Form
• SAMPLE Vendor Risk Assessment Findings Report (FULL) v2
• Instructions for Vendor Risk Assessment Form
• Vendor Risk Assessment (Information Security) Workflow
• Arcadia University Data Request Form
• Vendor Risk Assessment Form

Printing and Scanning

• Printing @ Arcadia - Staff/Faculty
• Scanning @ Arcadia - Staff/Faculty

Zoom/Zoom Phone

• Forward your Zoom Phone
• Zoom Clips overview
• How to Add Arcadia Zoom Backgrounds
• Set Working Hours on Zoom
• Zoom Assistant
• How to sign into Zoom with SSO

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Software & Tools

• Citrix via Single Sign On Portal - PortalGuard
• LucidSpark / LucidChart Resource Guide
• AI Guidance and Approved Tools at Arcadia University
• Windows Updates
• How to Install an App from Company Portal
• Digital Learning and Productivity Tools

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