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Digital Learning and Productivity Tools

  • Updated

Canvas

Canvas is Arcadia University’s Learning Management System (LMS). 

Canvas   (Arcadia single sign-on link)

Canvas Support (For all Faculty, Staff, and Students)

Zoom

All faculty, staff & students at Arcadia University have access to Zoom, which is an online video conferencing/meeting system.  

Zoom can be used for hosting online meetings, webinars, guest speakers or online classes, and more. Zoom enables interoperability between all major hardware and software video platforms, as well as browsers and mobile apps. You can now meet with virtually anyone, anywhere, anytime.

Zoom   (Arcadia single sign-on link)

Zoom has integration with many browsers such as Chrome and Firefox and Google Calendar through an extension add on.  There is also a separate app for Windows and Mac as well as iOS and Android Devices.  All downloads are located here: https://arcadia.zoom.us/download

For assistance with Zoom, please visit the Zoom Help Center.  When logged into Zoom  https://arcadia.zoom.us  you can find the 24/7 Chat and Phone Support 888-799-0125 and Zoom Resources along the top right. Here is a Zoom Quick Start Guide to get your started using Zoom.

Zoom Phone

Arcadia community members have access to Zoom Phone from any device with the Zoom app installed, whether on or off campus. Zoom Phone allows you to use your current work phone number through the app on your phone, computer, or Zoom-compliant desk phone.

Other benefits include:

  • Voicemail with automated transcription
  • Easily moving from a voice call to Zoom meeting (videoconferencing and desktop sharing)
  • Intelligent call routing and auto attendants available
  • Accessibility features
  • Supports 911 calling

Learn how to use your Zoom Phone with this quick training video.

For technical assistance with your Zoom Phone setup or troubleshooting, please contact the IT Helpdesk.

Frequently Asked Questions

What is required to use a Zoom Phone?
  • An active Arcadia network account
  • The Zoom app (logged in with SSO to University Zoom account)
  • An internet connection

It is also possible for a department to get a telephone handset for a common area or reception center that multiple people can use.

Will Caller ID work for internal and external calls?

Yes. Learn more about Zoom Phone and caller ID here.

How will I access my voicemail?

You will use your zoom application on your computer to pick up voicemail messages.

Will calls in Zoom interrupt my meetings?

No. You can hide notifications of incoming calls anytime you wish, or instead choose to let the call arrive and choose whether to send it directly to voicemail, put your meeting on hold to answer it, or even merge it into the meeting you are having.

How do I get help with an issue setting up or using a Zoom Phone?

Call the IT Helpdesk or email helpdesk@arcadia.edu for assistance.

Does zoom use data on your phone?

Zoom uses internet data. For it to work you need an internet connection over broadband internet or through a mobile data plan.  You can also use a headset attached to your computer to answer or make calls from your Zoom app.   As long as you are connected to a WiFi network, your private mobile data plan should not be impacted.  Your mobile data plan would have bandwidth consumed if you lost WIFI coverage while using Zoom phone.

Respondus – Instructor Live Proctoring, Respondus 4.0, Lockdown Browser & Monitor

Respondus LockDown Browser and Respondus Monitor are now available on the course navigation in each Canvas course.

How LockDown Browser Works:

In a Canvas exam (Quiz), LockDown Browser locks down the testing environment to limit students from accessing other pages during the assessment and Respondus Monitor uses the students webcam to record them and flag activity for the instructor to review.

  • Assessments are displayed full-screen and cannot be minimized
  • Browser menu and toolbar options are removed, except for Back, Forward, Refresh and Stop
  • Prevents access to other applications including messaging, screen-sharing, virtual machines, and remote desktops
  • Printing and screen capture functions are disabled
  • Copying and pasting anything to or from an assessment is prevented
  • Right-click menu options, function keys, keyboard shortcuts and task switching are disabled
  • An assessment cannot be exited until the student submits it for grading
  • For your students to use LockDown Browser, they will need to download and install LockDown Browser on their own devices.  Please provide them with this link so they can install it. Installation Link for Students
Respondus 4.0 – Create and Manage Online Assessments
  • Exams can be created offline using Microsoft Word, through a Windows computer and imported into to Canvas. 
  • Download and install the software to create test banks and upload tests created in Word (Please login with your Arcadia Credentials). Instructions can be found here.
  • Additional support using Respondus 4.0
Instructor Live Proctoring
  • The new “Instructor Live Proctoring” option uses LockDown Browser to prevent cheating on the computer itself, while the instructor watches students via (Zoom) video conferencing.  Overview of Instructor Live Proctoring
  • **Please note that Respondus Monitor and “Instructor Live Proctoring” are two separate tools. Respondus Monitor is best for asynchronous classes and will not allow the instructor to view the students in real time while “Instructor Live Proctoring” is a live session that does not record
Faculty Training and Resources
Resources to share with your Student

Turnitin

Turnitin is an originality checker used by educational institutions worldwide to ensure originality of the submissions and keep academic integrity standards high.

Turnitin now utilizes Canvas’ Assignment tool for submissions and the SpeedGrader for grading and displaying the similarity report.  This integrated option can be found within the Canvas Assignment tool (see directions below).  
**All papers submitted through Turnitin are in the database and will be searched for similarity matches, unless you opt out of it being saved to the repository (such as for drafts).**

Turnitin offers step-by-step guides for setting up an assignment and interpreting the similarity results. Help Guides for Instructors using Turnitin in Canvas as well as a real time chat option. 

How to enable Turnitin in the Canvas Assignment?

  1. To add the Canvas Plagiarism Framework, change the assignment Submission Type to Online using the drop-down menu.
  2. Under Online entry options, select the File Uploads checkbox.
  3. Select Turnitin from the Plagiarism Review drop-down menu.

Accessing the Similarity Report
The Similarity Report can be accessed from within SpeedGrader.

  1. Select SpeedGrader from the right-hand side of the assignment.
  2. To view your Similarity Report in Turnitin Feedback Studio, select the similarity percentage from the right-hand side of SpeedGrader. 

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