You can customize your business/working hours to reflect the times you're available to answer Zoom Phone calls. To set your business hours, please follow the steps below.
- Log into Portalguard and click the Zoom tile
- From the left-side menu, select "Phone" to see your Zoom Phone settings
- Scroll down to the Call Handling section and click on the Edit link for Business Hours.
Call handling
Click the Custom Hours option.
Select your standard workdays and times and click OK.
Calls that come outside of the business hours you set will go directly to voicemail.
You may edit the other settings to your preference.
Holiday Hours
You can also add Holiday and Vacation hours for times when you are out of the office.
In the Holiday Hours section, click the Manage link.
Then click the Add button, fill in the information and click save.
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