Fix Microphone & Webcam Issues

If your microphone or webcam isn't working on your laptop, it's usually one of two things: an app permission that's turned off, or the physical camera cover blocking the lens.

Check privacy settings

Microphone

1. Open the Start Menu, search for Microphone Privacy Settings, and open it.

   

2. Make sure the switch next to Allow apps to access your microphone is turned on.

   

Webcam

1. Open the Start Menu, search for Camera Privacy Settings, and open it.

   

2. Make sure the switch next to Allow apps to access your camera is turned on.

   

Uncover the physical webcam

If the camera itself is being blocked, the built-in lens cover may be closed.

1. Locate the webcam at the top of your laptop monitor.

2. Above the camera, slide the switch to the left to uncover the lens.

   

   

Troubleshooting

If you're still having camera or microphone issues, contact the Help Desk at helpdesk@arcadia.edu.