Previously, community members have used the GET app to submit photos for their Knight Cards and for other needs. With the GET app having been replaced by the Transact ecosystem from PortalGuard this week, all photo submissions now need to go through the Transact eAccounts mobile app for iOS and Android --  which replaces GET for ID photo uploads, managing KnightCard balances, and adding Castle Cash -- or the IDX tile on PortalGuard. 

Below are instructions for uploading photos to the IDX tile, and attached are instructions for Transact eAccounts. If you are experiencing difficulty, please contact Knight Card Services at knightcardservices@arcadia.edu

IDX - Online Photo Submission 

1. Navigate to the IDX tile in PortalGuard or download the mobile app from the Apple App Store or Google Play Store.

2. Click on the camera icon next to your profile photo in the web version. In the app version, press the gear icon in the top right corner.

3. Upload a .jpg or .png image by clicking on the upload area.

4. Review your photo. Your upload will be automatically centered and cropped. You may resubmit a new photo as many times as you like. When done, choose “Submit & Signout”.

5. Confirmation - You should see the message below to confirm receipt of the photo.

6. Approval - Check your email for the automated approval message.