Portalguard Registration (NEW)

Video Instructions:

1. Locate your welcome email, titled "Your New Arcadia Account". Now, navigate to Portalguard. 
2. Enter your username and temporary password and click LOGIN
3. Complete the Mobile Authenticator Enrollment. First, install Google Authenticator from your phone's app store, like Google Play or Apple App Store. Once you have installed the app, select your phone type and click CONTINUE

3. Do not scan the QR code using your Camera app. Open up your Google Authenticator or your OTP-generator of choice and scan the QR code on your Portalguard screen. Now you will see a code on your authentication app. Enter it under the 2ND FACTOR / ONE TIME PASSCODE field and click CONTINUE to complete enrollment. 

4. Click "Continue logging in"

5. Open up your mobile authenticator application again and enter the code into the 2ND FACTOR / ONE TIME PASSCODE field. Click "Remember this device". Then, click LOGIN

6. Click CONTINUE to move onto your password reset

7. Reset your password, following the password complexity rules. Once you are finished, click CONTINUE

9. Your password has been successfully set! Click "Continue logging in"

10. ACCEPT the Terms of Use. You should now be logged into Portalguard!

If you run into any issues, please contact the Help Desk at helpdesk@arcadia.edu. Thank you!