Arcadia Community,
This message is being sent to all Arcadia University Faculty, Staff, and Students.
We have been made aware of a security incident involving Instructure (Canvas) that is impacting multiple higher education institutions. Canvas is temporarily unavailable while the University works with external resources to determine next steps. If you are currently logged in to Canvas through an existing session, please sign out and discontinue use of this system until further notice. We will revisit enabling Canvas on Monday morning.
Instructure detected the breach and is working with a forensics firm and will provide a full accounting to Arcadia University and other customers. Our team is actively following communications from Instructure, threat intelligence, and news resources as more information is made available.
Arcadia University has taken recommended actions shared by the vendor in response to this security incident. Because the University uses single sign-on (two-factor authentication), University authentication information, including IDs and passwords, was not stored on Canvas systems.
We recognize this interruption is occurring during the grading period. The Registrar’s office will reach out individually to faculty with the next steps regarding final grades.
Below are a few tips to keep in mind and help keep you safe:
Only trust information from known, trusted, and verified sources.
Be on the lookout for malicious emails related to this incident; threat actors may ask you to sign up and provide personal information in order to be notified of incident updates.
Arcadia’s IT Help Desk will never ask you for your password.
Please contact the Help Desk (helpdesk@arcadia.edu) if you have any questions or need support.
Thank you,
Information Technology and the Office of the Registrar
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